TERMS & CONDITIONS


Freight, Insurance, Stock and Credit Terms

The goods shall be at the customer's risk from the time they leave the company's premises.

Free delivery for corporate account customers will require management approval, please use our freight calculator for freight estimate.

For large orders over 25kg, freight will be calculated by kg and weight volume. Please use our freight calculator at checkout time to obtain a freight quote before purchase, or contact us for a freight quote.

No extra credit card fees will be charged by Panther Data during checkout.

We may ask for Photo ID for purchases of laptops and computers online.

Payment for freight must also be included with payment for goods purchased. For same day deliveries (within the Brisbane Metropolitan Region), cut off times for north and south side by 11:30am. For overnight deliveries (within the Brisbane Metropolitan Region), please have orders in by 3:30pm.

Freight being shipped interstate must be processed by 3:30pm for the order to leave our Brisbane warehouse same day. Any orders processed after 3:30pm will not be shipped out until the next business day.

Panther Data does offer point to point couriers. Please contact Panther Data on 07 3335 7100 or sales@pantherdata.com.au for a quote.

Goods which have been marked with special instruction where customer has given the authority to leave if premises are unattended are at the owner’s risk. Panther Data will not be liable for any loss if nobody is home to accept goods upon delivery. Panther Data only use secure National Freight companies and take every care that your goods are delivered securely and in a timely manner, and will not take responsibility for goods left without signature.

Stock displayed on website is current at time of publishing, for products showing low stock please check with us before placing your order to confirm availability. Panther Data may not keep all stock items in our Woolloongabba warehouse, please call us 07 3335 7100 to check availability for same day collection.

Panther Data has the right to amend prices.

Qld Government GITC - Q-4305 MBM Computer Supplies Pty Ltd


Warranty & Stock Returns

All products purchased from Panther Data are covered by the manufacturer's warranty. Panther Data will give warranty service only to customers who have purchased the goods directly from Panther Data and does not bear any service obligations towards customers who may have purchased any goods through other channels. As a distributor of Original Equipment Manufactured (OEM) products, Panther Data CAN NOT credit or replace any products until they are proven to be faulty by the manufacturer. To view our Returns Procedure, click here. Furthermore, many OEM's have policies in place covering warranty of goods, which may in its self-delay the processing or credits by Panther Data. To make a warranty claim on any products, please ensure that you have the latest Panther Data Return Authorisation form and that a Returns Authorisation Number is allocated to you. If you are not already in possession of such a form, please click here to complete an online application form or download a copy of our Return Authorisation Form. If you have any concerns, please feel free to ask our friendly service staff for assistance.


Title

The customer acknowledges that legal title to products supplied, remains the property of Panther Data until full payment has been received. The customer acknowledges that they are in possession of any products purchased, solely as bailee for Panther Data until such time as the products have been paid for in full.


Trade marks

Panther Data does not authorise any customer to use Panther Data or manufacturer trademarks names or associated materials. Written approval must be obtained from Panther Data or the relevant manufacturer.


Entire Agreement

This policy contains the arrangement between Panther Data and its customers and supersedes all previous negotiation, agreements and commitments.


Non Waiver

The waiver of one default, will not constitute a waiver of any subsequent default of the same or different kind. Failure or delay in exercising any right will not be a waiver of that right.


Dispute Accounts

Should a dispute ever arise regarding the account, all items not in dispute on the account remain due and payable within the terms agreed upon from the date of the invoice. All other terms set out above remain enforceable.


Liability

Panther Data will not be liable for any loss, damage or injury to persons or to the property of the customer or any other person arising out of the use or possession of any Panther Data products sold by or delivered to the customer. No other warranty is expressed or implied as to the quality or fitness of the products for any particular purpose or otherwise. Customer Policy as at 1st September 2011.